# Patch for the DSO-1369 Issue Extensive testing of the RS400 on large pool of different machines have identified a rare platform problem: On the affected machines, in a stress-test of start-stop streaming the UVC module can get "stuck" within ~1000 iterations. Possible work-arounds include re-connecting the device, or re-loading the `uvcvideo` kernel module. We are also providing Kernel patch that prevents the problem from occurring. Be aware that running this script will build and install a new kernel version on your machine. ## Installation Instructions - Update Ubuntu distribution, including getting the latest stable kernel ```bash $ sudo apt-get update && sudo apt-get upgrade && sudo apt-get dist-upgrade ``` - The following script will download, patch and build the whole Kernel from sources. This operation should take **~30 minutes**. The new Kernel version will be noted at the end of the installation. ```bash $ ./scripts/patch-xhci-realsense-ubuntu-xenial.sh ``` - Reboot and load the newly installed Kernel. ```bash $ reboot ``` - Check and verify the Kernel version ```bash $ uname -r ```