# Troubleshooting Tips and Tricks The following commands can be used to isolate and analyze issues: ## Kernel Version - To Retrieve the Kernel Version use: ```bash $ uname -r ``` ## Enable LibRealSense Log - To change the log level of LibRealSense logger, you need to set a local variable named **LRS_LOG_LEVEL** and initialize it with the desirable log level: On Linux: ```bash $ export LRS_LOG_LEVEL="" ``` On Windows: ```bash $ set LRS_LOG_LEVEL="" ``` - A LibRealSense log will be created even when an application does not activate the LibRealSense logger. ## Connected Intel Cameras - To list all connected Intel Cameras: ```bash $ lsusb | grep 8086 ``` ## General Linux Kernel Log - To retrieve the last Linux Kernel log messages with timestamps: ```bash $ dmesg -T ``` -To monitor the Linux Kernel log messages when there any change ```bash $ dmesg -wH ``` - To clear the dmesg buffer: ```bash $ sudo dmesg -c ``` - Linux writes all OS logs to ```/var/log``` folder. To review the entire kernel log file, use: ```bash $ less /var/log/kern.log ``` ## UVC Video Module Traces You can get more verbose logs from the uvcvideo kernel-module. These logs can be seen in `dmesg` - To enable the UVC driver verbose log: ```bash $ sudo echo 0xFFFF > /sys/module/uvcvideo/parameters/trace ``` - To disable the UVC verbose log, replace 0xFFFF with 0. For example, once enabled you will get the following line inside `dmesg` for each frame received from USB: ```bash [619003.810541] uvcvideo: frame 1 stats: 0/0/1 packets, 0/0/1 pts (!early initial), 0/1 scr, last pts/stc/sof 25177741/25178007/81 [619003.810546] uvcvideo: Frame complete (FID bit toggled). [619003.810556] uvcvideo: frame 2 stats: 0/0/1 packets, 0/0/1 pts (!early initial), 0/1 scr, last pts/stc/sof 25210903/25211168/346 [619003.810588] uvcvideo: uvc_v4l2_poll [619003.811173] uvcvideo: uvc_v4l2_poll [619003.843768] uvcvideo: frame 3 stats: 0/0/1 packets, 0/0/1 pts (!early initial), 0/1 scr, last pts/stc/sof 25210903/25211168/346 [619003.843774] uvcvideo: Frame complete (FID bit toggled). [619003.843785] uvcvideo: frame 4 stats: 0/0/1 packets, 0/0/1 pts (!early initial), 0/1 scr, last pts/stc/sof 25244064/25244330/612 ``` ## Kernel Events - To listen to camera connect/disconnect events: ```bash $ sudo udevadm monitor ``` ## System Calls and Signals - To get a verbose log of all calls an application makes to the kernel, run the application under `strace`: ```bash $ strace ``` ## Core Dump File In case of a crash (for example SEGFAULT), a snapshot of the crash can be created (Core Dump) and submitted for inspection. 1. Enable the auto-creation of Core Dump files: ```bash $ ulimit -c unlimited ``` 2. Run the application that causes the crash 3. Search for the `core` file in the current directory **Note:** Auto-creation of the dump file will only work on the same Terminal that you ran the **ulimit** command.