fulfillment policy

docs/legal/fulfillment-policy.mdx

@@ -0,0 +1,61 @@
+# Open Interpreter Fulfillment Policy for the 01 Light
+
+This Policy outlines how **OPEN INTERPRETER, INC. DBA Open Interpreter** ("Company," "we," or "us") fulfills orders, handles shipping, and processes returns for the **01 Light** product.
+
+## 1. Product Description
+
+The **01 Light** is a physical product sold by Open Interpreter, Inc.
+
+## 2. Delivery Policy
+
+### 2.1. Shipping Methods
+
+We ship the **01 Light** via standard shipping through our preferred carriers.
+
+### 2.2. Shipping Timeframes
+
+We strive to process and ship orders promptly. Estimated delivery timeframes will be provided in the near future based on your shipping address and chosen shipping method.
+
+### 2.3. Shipping Fees
+
+Shipping fees, if applicable, will be calculated and displayed during checkout based on your shipping address and chosen shipping method.
+
+## 3. Refund Policy
+
+### 3.1. Defective Product
+
+If you receive a defective **01 Light**, please contact our customer support team within 14 days of delivery. We will arrange for a replacement or issue a full refund, including shipping costs.
+
+### 3.2. Incorrect Shipment
+
+If you receive an incorrect product, please contact our customer support team within 14 days of delivery. We will arrange for the correct product to be shipped to you and provide a prepaid shipping label for the return of the incorrect item.
+
+## 4. Return Policy
+
+### 4.1. Eligibility
+
+The **01 Light** may be returned within 30 days of delivery for a refund, provided that the product is unused, in its original packaging, and in resalable condition.
+
+### 4.2. Return Shipping
+
+The customer is responsible for return shipping costs, unless the return is due to our error (e.g., defective product or incorrect shipment).
+
+### 4.3. Refund Processing
+
+Upon receipt and inspection of the returned product, we will issue a refund for the purchase price, less any applicable restocking fees, to the original payment method.
+
+## 5. Cancellation Policy
+
+### 5.1. Order Cancellation
+
+You may cancel your order for the **01 Light** at no cost any time before the order has been processed and shipped. Please contact our customer support team to request a cancellation.
+
+### 5.2. Processed Orders
+
+Once an order has been processed and shipped, it can no longer be cancelled. You may request a return in accordance with our Return Policy.
+
+## 6. Customer Support
+
+For inquiries, requests, or concerns regarding your order, refund, return, or any other aspect of this Policy, please contact our customer support team at help@openinterpreter.com. We will make every effort to address your concerns promptly and provide a satisfactory resolution in accordance with this Policy and applicable laws.
+
+This Policy is governed by and construed in accordance with the laws of the State of Washington, without giving effect to any principles of conflicts of law.

docs/mint.json

@@ -55,6 +55,10 @@
     {
       "group": "Bodies",
       "pages": ["bodies/01-light", "bodies/01-heavy"]
+    },
+    {
+      "group": "Legal",
+      "pages": ["legal/fulfillment-policy"]
     }
   ],
   "feedback": {